Payroll is one of the most important segments of accounting that impacts the growth of any organization. QuickBooks optimizes payroll management process of small businesses by making their tasks easier. Direct deposit feature of QuickBooks payroll makes payment process much easier for small businesses to the employed persons with different modes, for example- salary, contract hourly or monthly basis, etc.  New payroll features and related issues are resolved at QuickBooks Payroll Support, where users can get all possible assistance quickly via phone call. Other important point of discussion related to payroll processing is the occurrence of errors.  While sending payroll data or direct deposit checks, users sometime receive error messages displaying connection issues from server side.


Keep reading further if you want to know details of payroll service server error.

Have a look at QuickBook payroll service server/ Connection Error.

Payroll service server or payroll connection error is encountered when user tries to send payroll data or direct deposit paychecks. The connection error is encountered in payroll due to several reasons.

Possible reasons behind the error are described below:

  • When security certificate is invalid
  • User tries to send or deposit check in multiuser mode
  • QuickBooks desktop can not access server due to network time out
  • Personal firewall or internet security concerns
  • Incorrect system date & time
  • Common internet connection issues

Recommended QuickBooks Payroll Support steps to troubleshoot connection error:

The troubleshooting steps of error are different according to following two conditions:

Condition 1: If user is on network

  1. Open Internet Explorer
  • Select option, “tools”-> “Internet Options”.
  • Then click, “general” tab.
  • Choose & click, “delete” in section “browsing history”
  • After that check whether, option “temporary internet files & website files” is checked.
  • Next select, “delete” and click “ok”.
  1. Open cmd to flush DNS

     Click option, “start” and then “run” in case of windows XP.

Now click, “start”-> “All programs”->”accessories-”run”.

Open, “command prompt” then press “enter” after typing ipconfig/flushdns.

  1. Send payroll

 Condition 2: If user is not on network

In case you’re not on network, then reboot the pc and send payroll.  In case this process is not successful then continue with following steps:

  • Open cmd and flush DNS
    • Click, “start”-> “run” for windows xp
    • Click “start”-> “all accessories”->”accessories”->”run”
    • Now open command prompt, type ipconfig/flushdns and press enter
  • After that try sending payroll again, if not successful then Open Internet explorer and follow steps as you did in step 1 and step 2.
  • You can also to advanced internet options in internet explorer
    • Select “tools”-> “internet options”-> navigate to labeled “security”
    • Now, uncheck- check for publishers revocation & check for server certificate revocation
    • Then click ok
  • Now send payroll data after rebooting your computer

Important: You should also check whether Be safe application is installed or not. Transmission of all financial information from pc is blocked by be safe application.

  • Reboot computer & restore advanced internet explorer settings & verify that TLS 1.0 & TLS 1.1 are enabled and LS 1.2 are disabled.
  • Internet explorer should be your default browser and you are able to access website
  • Make sure that you’re on network & select right option that fits you best
  • Certification revocation check box of publishers should be cleared
  • Also, while sending payroll data you should be in single-user mode
  • Latest tax table updates & QB desktop product release version should be downloaded

In certain cases when wireless connections are not secure, for this:

  • Switch “yes” or “no” to shared download
  • Revalidate payroll subscription and check internet connection
  • Other than this resetting of router is recommended and internet security & firewall software should be configured correctly as per the requirement.

 Hope, you understood the payroll service server error. Still, if you’re in any doubt, then need not to get worried, just contact QuickBooks Payroll Error Support staff & get resolved with your issues soon. A team of experts with solution oriented approach provides genuine answer to all queries on a phone call.

QuickBooks Payroll Support on “How to fix payroll connection error?”.

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